Frecuent asked questions

The piece must be identified by catalog, indicating photo number and article number. Example: Clasicc Forever Page 5 #1

Take note of your selections.

In case of export, payment must be made via bank transfer, you can send us an email to request the data.
In the case of national sales, payment can be made by bank transfer, credit and/or debit card and check.

Once payment has been made, the merchandise will be sent to the parcel available at the time: UPS or DHL. Subsequently, a package with the purchase will be sent to the address provided by the customer.

Once the order is received, you will be informed of the approximate shipping date if the pieces are in stock, or the time necessary for their production. You will receive an identical piece in quality, material and dimensions as shown in the image. from our website.

To request a special design you must provide us with an image or drawing specifying measurements and materials to be used, subsequently you will receive one or more proposals for evaluation.

Delivery time depends on the applicant’s zip code. Our company has a 24-hour express service. In almost the entire Mexican Republic and in most cities in the USA, in the case of Europe and the rest of the world, distance plays a role. Delivery times may vary depending on weather conditions.

At the time of dispatch of the shipment, you will be provided via email with the shipping information and the tracking code for electronic tracking.